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GregK84
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V+ box rebooting

My V+ box keeps rebooting during viewing - annoying when watching the football?! It often also does this during the night and as it's in the bedroom wakes me and the wife up with the bright 'LD40' etc display?
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Re: V+ box rebooting

Hi GregK84,

 

Welcome to the community and I'm sorry to hear that your V+ box is rebooting frequently.

 

I'll be happy to help and take a look at this for you.

 

I have carried out some checks with your box, I wasn't able to check fully as it shows as 'offline' right now.  Can you please let me know if the box was turned off at the time of this post?  Once confirmed, I can help further.

 

I look forward to hearing from you.

 

Collette Smiley Happy


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GregK84
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Re: V+ box rebooting

Hi Collette

Yes sorry the box was switched off! I'll leave it on for you now!

Thanks
Greg
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Re: V+ box rebooting

Hi GregK84,

 

Thanks for your reply Smiley Happy

 

I have been able to check the box remotely now which is great.  I can see a signal issue so I will arrange for en engineer to call round for you.

 

I will send all the details in a private message, look for the envelope icon above.

 

Collette Smiley Happy


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