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V+ box not working

I have a TiVo box in the living room which is fine and a V+ box in my daughter's room which does not work, constantly showing an error code LD04, rebooting,checking connections etc. has no effect so I think a new box is needed?

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jb66
Alessandro Volta
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Message 2 of 9
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Re: V+ box not working

Yeah LD04 is a dead box

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Re: V+ box not working

I rang Virgin and I have a new TiVo box being sent out so thanks Virgin.

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Re: V+ box not working

Hi Frontrow,

 

That's awesome! Glad to hear you've got a new box on it's way out to you.

 

Let us know how it goes and give me a shout if you need anything.

 

All the best! Smiley Very Happy

 

Josh


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Re: V+ box not working

Josh thanks,it is a pity they didn't send a remote control and and hdmi lead as well,but they should arrive on Monday.

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Re: V+ box not working

Hi Frontrow,

 

Really sorry to hear you didn't receive a remote control and HDMI lead with the box. It's very unusual for such important items to be missing from an order!

 

Have they arrived yet?

 

Speak soon Smiley Very Happy

 

Josh


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Message 7 of 9
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Re: V+ box not working

No sign of it yet I am afraid.
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Re: V+ box not working

Hi Frontrow,

I'm sorry to hear that you haven't received the remote control and HDMI lead yet.  I can see these have been ordered since you last posted so hopefully if they haven't arrive yet they will be with you very soon.  Let me know when you get them, if you need any further assistance please let me know.

We're here to help if you need us.  

Collette.


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Re: V+ box not working

They arrived yesterday thanks