2001 is loss of V+ services. This may be an account problem, but also may be a failed HDD in the box. Give customer services a call on 150.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile
Thanks for posting in the community.
I hope this has been fixed for you but if not I'll just need you to send me a private message with the address, telephone number and the full name on the account so I can get this looked into.
You can send me a private message by clicking on my name and pressing 'Send me a message'.
Looking forward to hearing from you.
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