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MalcT1
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V+ box cuts recorded programmes off

Please help!

For quite a while now my V+ Box has taken to not recording programmes in full. Not all the time, just occasionally. I made contact a few weeks back and was advised to adjust the setting on the box to extend the recording time which I done. It has continued to cut off programmes whenever it feels like it, but this come to a head yesterday when I tried to watch a recorded football game which cut off 20 minutes into the game!!

Can anyone advise on course of action for me to take to get this resolved?

Thanks

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Forum Team
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Re: V+ box cuts recorded programmes off

Hello MalcT1,

 

Thanks for posting.

 

This usually happens due to live events because the programs tend to go over the scheduled time in the TV guide. 

 

All you can do is extend recordings or even set the program before or after the live event to record too just in case it does go over by a considerable mount.

 

Please let me know whether you need to know anything else.

Rose
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