Hi, Having a problem with our 2ns box. Screen is green and pixellated. get the error message ER:00 when restarting the box, unless i hold the down button whilst turning on. Tried the TV care thingy, and also tried formatting the drives.
Any ideas would be grateful.
Hi there stoob,
Thank you for bringing this to our attention, I'm really sorry to hear that you've been having some problems with your second set top box.
I've done some testing from this end, and can see some issues which will require a technician to call out.
I'll send you a private message in order to get things moving with this.
Please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message.
Many thanks and apologies once again.
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