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Angela_Kinnaird
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V+ Hd Box stuck on Update

Hi,

Currently my V+ HD Box has been stuck on the update screen stage 1 out of 3 for the last 2-3 hours now.

Is there anyway to fix this?


Thanks. 

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Superuser
Superuser
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Re: V+ Hd Box stuck on Update

Are you sure its a V+HD box?

I think you are talking about a TiVO, as the older boxes don't show update progress on the TV screen.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Angela_Kinnaird
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Re: V+ Hd Box stuck on Update

Sorry my mistake, it's Just A V Hd box which is the second box in the house, the other being a Tivo box which works fine.

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Forum Team
Forum Team
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Re: V+ Hd Box stuck on Update

Hello Angela_Kinnaird,

 

 

Sorry to hear about the issues you were experiencing with your Virgin box and I would like to welcome you to the community.

 

I have been able to locate your account and I can see you had a technician visit for this so can I just confirm if everything has been okay since?

 

Speak soon

 

 

 

Rose
Forum Team


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