just reading this post and interested to see the comment about reliability issues! We got a refurbished V+ HD box on 28th December after our old one had a fault. Already we are having problems! Some channels are just not there, in fact more channels are not there than those that are. You can be watching a channel and it will freeze. You can try to change the channel and some will be there but most will not. Channels 101 to 107 were ok but 108 wasn't there so I assumed it must be only the HD channels that weren't there. Going up through the channels though there were lots of SD channels not available and no Sky channels at all, whether HD or not. If we reboot it will fix the problem but it will re-occur shortly afterwards. It was rebooted 3 times last night! We have called 150 and been told there isn't a problem with the box. Well we beg to differ! What could be causing this? We also have a TiVo box and V HD box that are working ok but the V+ box is connected to the best TV. Any ideas anyone?