I have 2 V+ HD boxes along with a tivo box and one of the V+ boxes keeps freezing numerous times daily on TV and when watching recorded programmes forcing me to reboot the box everytime to enable me to watch it again and its driving me nuts. Can anyone help?..
Just had a technican to fit a new Samsung V+ HD box yesterday,and now i am having the same problem because of it freezing the picture on certain channels especially HD channels,the problem is that the screen will usually go blank/black and no picture.The sound is audible.
I have rebooted the V+ HD box and this then solves the problem,but only for a short peroid of time and why should i keep having
to do this,when the problem could be rectified another way.Please could you get back to me on this problem.May be run some tests.
Same as above post 2 things in are area to do with ondemand nothing to do with freezing. The v+ box seems ro freeze on certain channels. It happens on the drama channel every 5 mins. I think this might be channel related more than box relayed.
Thank you for posting, it's great to see a new face
I am sorry to read that you have experienced some interruptions on the TV services in the home. After having a look at the connection and running some tests, it's clear to see that there are some issues that would need to be looked at and adjusted by and engineer. It would seem that one or more boxes and services have some power level issues that would need addressing.
If you can have a little look inside your Inbox, you'll see I've sent you a Private Message. You can find this at the top right of the page, purple envelope.
Speak to you soon and welcome into the Community. Ben
Call me cynical but could this be a ploy by Virgin to redirect people from Netflix to Virgin movies to boost their profits. Netflix £7 a month Virgin nearly a fiver a movie.If not they seem pretty clueless about this problem. I also note that a lot of replies on here from Virgin seem scripted as if all their advisors have been given a standard reply to give to people who point out this problem. I have just received a letter stating my subscription is going up soon and that I can cancel for no charge before the end of September. Thank you, I will be doing just that. They are simply fobbing people off.