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AndyThompson
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V+ Box says 'Stop' Id like to speak to a human to get it sorted

V+ Box says 'Stop' Id like to speak to a human to get it sorted, Ive disconnected power rebooted etc etc - nothing just 'Stop' on the box. Cant get through to anyone by phone and 'chat' are all busy - grrr.

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AndyThompson
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Re: V+ Box says 'Stop' Id like to speak to a human to get it sorted

PS I cant find my account number so eventually got through to someone (call center) who couldn't hear or understand what I was saying, in the end she said that my name and address dont exist - unbelievable 

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Re: V+ Box says 'Stop' Id like to speak to a human to get it sorted

Hello AndyThompson,

 

Thanks for posting in the community, I can see that you've spoken to one of the team about this now so I hope it's resolved.

 

If not please pop me a message so I can look into it for you.

 

Take care

Rose
Forum Team


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