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StaffordVR6
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V+ Box keeps hanging

Our V+ Box keeps hanging, have to hold the power button to reset, it is doing this about once a day.

Regards

Dave
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Forum Team
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Re: V+ Box keeps hanging

Hi StaffordVR6,

 

Thanks for coming by.  I'm sorry to hear your V+ service has been disruptive.  I'll be happy to help get this sorted for you.

 

I have connected to your box remotely and can see an issue with the signal.  This will require an engineer to call out and get sorted for you.

 

I will send you a private message with all the details of the next steps. (look out for the envelope icon above)


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