Menu
Reply
  • 1
  • 0
  • 0
eddkemp
Joining in
119 Views
Message 1 of 2
Flag for a moderator

V Box Problems

Hi Virgin Media,

I have had the following issues with my virgin box:

Takes ages to turn on, says LD04 whilst loading, several channels don't work at all, or appear at random frozen on a frame, others, pixelate and the sound screeches this gets worse and worse till again the channel freezes up.

Any answers would love to get this fixed ASAP.

Thanks,

Ed

0 Kudos
Reply
  • 5.14K
  • 182
  • 313
Forum Team
Forum Team
81 Views
Message 2 of 2
Flag for a moderator

Re: V Box Problems

Hello eddkemp,

 

Welcome to the community and I'm sorry to learn you were experiencing issues with your Virgin box.

 

I have located your account and I can see a replacement box has been sent so please let me know if you experience any further problems once you receive your new box.

 

Kind regards

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply