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stevebar
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V-Box Keeps Recording Things & Very Slow

My box keeps recording programmes I've not asked it to, and also box is extremely slow - I press guide and it takes about 2 seconds for the guide to come up.

The box is only 4 months old.

My Dad's box, which is much older, is instant for the guide, changing channel and everything else.

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LittleMick73
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Re: V-Box Keeps Recording Things & Very Slow

Turn off the suggestions function. Micky
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LittleMick73
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Re: V-Box Keeps Recording Things & Very Slow

Turn off the suggestions function. Micky
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stevebar
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Re: V-Box Keeps Recording Things & Very Slow

That seems to have worked - I'd like to know what it based it's suggestions on though.

Now just the speed - it's like trying to use Lightroom on a 486 with half a GB of RAM!

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stevebar
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Re: V-Box Keeps Recording Things & Very Slow

It's started doing it again!! My entire box full up of rubbish like Emmerdale and Eastenders. And for some reason The 6 0'Clock News?!?!?!? Who records the news???

And on top of this extremely annoying thing it is now NOT recording the programmes I DO want to watch.

 

Is my box faulty?? 

I've already had my modem replaced once. The phoneline is currently not working with no fix-date in sight, and now it seems the TV Box is playing up!!!!

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Forum Team
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Message 5 of 6
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Re: V-Box Keeps Recording Things & Very Slow

Hi stevebar, 

 

Thanks for your post and apologies to hear you are having an issue with your V Box. 

 

I've gone into the account to check the box and it does look as though there are some power level issues with your box. 

 

We will need to arrange for an engineer to come out and take a look at things. 

 

I've sent you a private message so we can make a suitable appointment Smiley Happy

 

Speak soon, 

Kath_F
Forum Team

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stevebar
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Message 6 of 6
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Re: V-Box Keeps Recording Things & Very Slow

Thanks Kath. I've sent a PM now

This is getting very annoying now though. I've been using the equipment for less than 6 months, and I've already had the modem replaced, the phoneline is still down after 4 weeks and now the TV box is dying.

And for all these problems I get to pay £38 a month. Lucky me!

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