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FTGowen
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Upgrading a (~5 year) set top box to HD

Currently I have TV XL as part of "the bundle" and that appears to inckude HD channels but the set top box (installed c2010) only has a SCART connector and thus cannot provide the HDMI signal to our new HD TV, is it possible to have said box exchanged for a  (newer) HD compatible one?

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Superuser
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Re: Upgrading a (~5 year) set top box to HD

You have two options.

 

The simplest is to get your current SD box swapped out for a V HD box. This would be a £20 delivery cost and wouldn't change your monthly cost

 

However if you do only have an SD only box, then there may be a better value bundle that you could go for that would include TiVo instead. Customer Services would be able to review this with you and confirm your options.

**********************************
I work for Virgin Media - but all opinions posted here are my own

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Superuser
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Re: Upgrading a (~5 year) set top box to HD

You have two options.

 

The simplest is to get your current SD box swapped out for a V HD box. This would be a £20 delivery cost and wouldn't change your monthly cost

 

However if you do only have an SD only box, then there may be a better value bundle that you could go for that would include TiVo instead. Customer Services would be able to review this with you and confirm your options.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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FTGowen
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Re: Upgrading a (~5 year) set top box to HD

Thank you - I'll contact customer services,

Trev.

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Forum Team
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Re: Upgrading a (~5 year) set top box to HD

Hi FTGowen,

 

Thanks for coming by and welcome to the forums Smiley Happy

 

It would be great to hear how you get on, please keep us posted.

 

I hope we can work out something for you.

 

 


Tech fan? Have you read our Digital life blog yet? Check it out


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FTGowen
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Re: Upgrading a (~5 year) set top box to HD

All should be sorted out by the end of tomorrow - as was suggested a revised "bundle" including a Tivo box proved to be the "cost effective" option.

Trev.

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Forum Team
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Re: Upgrading a (~5 year) set top box to HD

Hi Trev,

 

Thanks for keeping us updated.

 

I'm really pleased to hear you've got things sorted. Soon you'll be able to watch and record all the shows you want in HD with the new TiVo® box.

 

Click here to discover more about TiVo®.

 

Thanks


Rich
Forum Team
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