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cantingpine
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Upgraded from M to L but not getting extra channels?

Hello

 

I recently took a deal for me which is upgrade from M+ (i think) to L package but I'm not getting the extra channels such as Nat Geo, comedy central etc. I got an email saying its been processed and activated but i am not getting the channels(greyed out). Anything i have to do my end?

 

Thanks

 

Michael Stevens

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cantingpine
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Re: Upgraded from M to L but not getting extra channels?

No one?

Spoiler
 

edit : never mind seems to be working now.

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Superuser
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Re: Upgraded from M to L but not getting extra channels?

The VM Forum Team will be able to look into this for you, but response times can be several days. Calling 150 from your VM phone is usually far quicker.

 

Be aware that the more you bump the thread, the less likely it will be answered quickly.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team (Retired) BenD_H
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Re: Upgraded from M to L but not getting extra channels?

Hi Michael,

 

Thank you for dropping back into the Community with your question and upgrading your services.

 

I can see that the National Geographic Channel is for package L and Comedy Central HD is for the XL only.

 

Can you tell me if this is still the case as i can see some activity in the box?

 

Many thanks.

 

Ben

 

 


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