Menu
Reply
  • 1
  • 0
  • 0
Shewara
Joining in
86 Views
Message 1 of 2
Flag for a moderator

Upgrade complex

Why can't I upgrade my package on line. I don't want to phone a contact centre and have my time wasted trying to be upselled to. Poor customer exp. so much easier with Sky and time to return to them.
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.31K
Superuser
Superuser
62 Views
Message 2 of 2
Flag for a moderator

Re: Upgrade complex

Most likely because you have an existing discount applied to your package, that's usually why the Offers & Upgrades page isn't working.

TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply