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Bigbadsi82
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Unexpected problem

Getting an unexpected problem message (c501), what should i do?
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Forum Team (Retired) BenD_H
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Re: Unexpected problem

Hi Bigbadsi82,

 

Welcome into the Community and thank you for posting for the first time Smiley Happy

 

I'm very sorry to learn about the error in the home, this must be frustrating. The C501 errors can indicate network issues at times but I would need to investigate this for you more in-depth. I was unable to access your account and will need some additional information to access your account and run some preliminary checks.

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.

 

 

Stay in touch Smiley Happy

 

Ben


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