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Unable to log onto TV anywhere

I keep getting invalid username or password on TV anywhere....  But I can log onto my virgin media site OK..

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Re: Unable to log onto TV anywhere

Hi Tanone67,

Welcome to the Community Forum, I'm sorry to hear that you are having problems accessing TV Anywhere.

TV Anywhere is used in conjunction with the TiVo box. If you have an HD box or a V+ box, you won't be able to access the TV Anywhere services.

If you would like to upgrade to a TiVo, please give us a call on 150 (free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone) or contact WebChat.

You can also check out more information about TV Anywhere on our Help pages: Introducing Virgin TV Anywhere.

Kind regards,

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