Just go to the channels that are included, & you should be able to watch them. All customers boxes should have updated automatically last night (7 Dec).
The channels included in the promo are:
Watch (124) Alibi (130) Good Food – This will be temporary rebrand to Christmas Food (278) Eden (247) Home (281) Watch HD (191) Alibi HD (200) Good Food HD (280) This will be temporary to rebrand Christmas Good Food HD) Eden HD (249) Dave HD (194) Watch +1 (125) Alibi+1 (131) Home +1 (282) Good Food +1 (279) Eden +1 (248)
Give them a try & see.
The promo ends on 5th January
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile