If you have a TiVO box, it does not require a viewing card, as the internal CAM now controls channel access. Channels should have appeared within a couple of hours. If they haven't, give customer services a ring (150 from any Virgin phone (free), or 0345 454 1111 (standard call rates).
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
Is still isn't on press home can't click demand or catch up.go to help and says this application is currently unavailable try again in a few minures.(A01)this has been on going since it got installed proper joke Mase well get a set top box cos that's all I have
Thanks for getting back to me, sorry to hear that the new signal hit to your box hasn't resolved the problem. I'll need to arrange an engineer visit with you so that we can get this fixed for you, apologies again for the inconvenience this has caused you.
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the purple envelope at the top right of this page.
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