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Tv problems

Hi, im having trouble with my virgin tv. Its saying there is a problem no signal on all channels  (W02). Can anyone help as aparantly there are no problems with tv in my area.

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Re: Tv problems

Hi Sezza83,


Thanks for coming by Smiley Happy


I'm sorry to hear that you're getting this error on the TiVo® service, I'll be happy to help out here.


I have carried out some checks and there does appear to be a signal issue that may be causing this fault.  Can you please power off/on the box to refresh things and let me know when this has been done?  Once the reboot has been done let me know and I can re-check the box and see if the signal issue has cleared.


I look forward to hearing from you Smiley Happy

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