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bethan227
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Tv guide - to be announced

Hi 

I have had issues with my TV for the past 2-3 weeks. 

I had Network issues - C130. Now that seems to be solved but my TV Guide is still saying 'to be announced' for all channels. 

I'm not happy at all Smiley Sad

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bethan227
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Re: Tv guide - to be announced

Before anyone says check service status - it says there are only issues with broadband but I don't have any issues with broadband, just TV

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Re: Tv guide - to be announced

Hi bethan227

 

Welcome to the Community, I'm sorry to hear about the problems you're experiencing with your TV service at the moment.

 

I've not been able to locate your account to take a closer look at this from our end for you unfortunately. So I can do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page. That's if you're still experiencing the problems with your TV service.

 

Apologies again for the problems you're experiencing, we're looking forward to hearing from you.

Craig


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