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Markamyali
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Tv freezing all the time

Does anyone else's box keep on freezing mine keeps doing it turned it of and it still does it !!! Even on free veiw channels ??
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Billydes
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Re: Tv freezing all the time

Yes i also have simular issues so i am stopping my TV service with VM and from what is being said on this forum there are very very many people with simular issues. It is a network issue and VM know about it

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Billydes
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Re: Tv freezing all the time

Yes i also have simular issues so i am stopping my TV service with VM and from what is being said on this forum there are very very many people with simular issues. It is a network issue and VM know about it
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Forum Team
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Re: Tv freezing all the time

Hi Markamyali,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that your box keeps on freezing for you.  I'd like to help get this checked out for you so we can fix this fault.  

 

I have connected to your box remotely and there is a signal issue that will be contributing to this.  I would like to arrange for an engineer to call out and sort this for you.  I will send the details in a private message (Look for the envelope icon above) 

 

All the best. Smiley Happy


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