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Sland
Fibre optic
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Tue 4 Aug - Channels breaking up

Channels breaking up, audio corruption and blocking.  Rebooting box makes no difference.  Happening on BBC, SCi Fi, etc on normal and HD channels, almost impossible to watch anything.

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paperclip
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Message 2 of 9
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Re: Tue 4 Aug - Channels breaking up

Same here in Edinburgh.
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gaol
On our wavelength
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Message 3 of 9
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Re: Tue 4 Aug - Channels breaking up

Yep, unwatchable in Edinburgh for me too.

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Sland
Fibre optic
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Message 4 of 9
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Re: Tue 4 Aug - Channels breaking up

Funnily enough I am also in Edinburgh.  The hopeless helpline are going to send an engineer, fat chance he can do anything as given both my V+ and Tivo boxes are giving the same fault I suggest that VM are pushing out a rubbish signal.

Interesting that it doesn't happen in the adverts, just the programmes.  How annoying is that!

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Sland
Fibre optic
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Message 5 of 9
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Re: Tue 4 Aug - Channels breaking up

Looks like somebody has tweaked the correct electrons, its been stable for the last 5 minutes.

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Message 6 of 9
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Re: Tue 4 Aug - Channels breaking up

It's been like this before of an evening, and the next morning it's been fine, so here's hoping.
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Forum Team
Forum Team
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Message 7 of 9
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Re: Tue 4 Aug - Channels breaking up

Hi Sland,

 

Thanks for coming by Smiley Happy

 

How are things looking today?  Have you had any further disruptions?

 

I have taken a look and currently there are no issues in the area.  I've checked your box remotely and all looks fine. 

 

Keep me posted on how things are with your channels, if you are still having issues with them I can help further.

 

 


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Message 8 of 9
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Re: Tue 4 Aug - Channels breaking up

This thread indicates that the issue wouldn't be related to any individual box going by the number of reports around the same time of day.
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Forum Team
Forum Team
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Message 9 of 9
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Re: Tue 4 Aug - Channels breaking up

Hi paperclip,

 

Thanks for posting.

 

How are things looking for you? I know Sland said it was stable for 5 minutes which isn't long enough to say if it's fixed for definite.

 

Let me know if you continue to have problems.

 

Thanks


Rich
Forum Team
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