Been trying most of the day to get in touch with customer services on phone on line the service is appalling.
[MOD EDIT: Subject heading changed to assist community]
Welcome to the Community, I'm very sorry for the problems you're experiencing recently and I'd really like to help if you're still experiencing them.
If you'd like me to do that, get back in touch here and let me know what I can do
It's worth mentioning that you can only test your services online by visiting our [Service Status page].
I hope this helps
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