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nc123450
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Tivo recordings Freeze, Jump and Pixellate

Every Virgin TIVO box recording or live pause Freezes, Jumps and Pixellates at at least one point during the recording. Sometimes I can rewind and replay and the issue goes away but other times it does not. 

This problem is makes the use of the live pause and watching records impossible due to the interruptions.

Is there any fix for this?

Thanks

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nc123450
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Re: Tivo recordings Freeze, Jump and Pixellate

This problem has now also just happened whilst watch live tv BBC2 HD channel.

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Re: Tivo recordings Freeze, Jump and Pixellate

Hi there nc123450, 

I'm really sorry to hear that you're getting these issues with your TiVo® recordings, I can appreciate how frustrating this is for you. 

I've just run some checks on your TiVo® and can see that there are some issues with the hard drive that I'd like to get investigated. 

I've sent you a private message in order to arrange a technician's visit, please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once more. 

Huw


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