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Dimples18
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Tivo box

Hi is anyone else having trouble,nearly everything we press on to watch says must upgrade to watch when its been taped on TiVo box,why do we need to upgrade to watch recordings that are on a channel that we are subscribed to? 

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Superuser
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Re: Tivo box

Sounds like your account has got out of sync with your TiVo.

Try a reset of the TiVo and if that doesn't resolve it, you'll have to speak to Virgin Media.

Have you downgraded your TV service recently so that the channels for these recording are no longer subscribed?

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Dimples18
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Re: Tivo box

Thanx for reply no haven't downgraded TiVo box running extremely slow too!

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Forum Team
Forum Team
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Re: Tivo box

Hi Dimples, 

 

Thanks for your post and apologies for the time it's taken for us to reach you. We've been a little behind lately and are playing catch up. 

 

How have things been since you posted? Did the information from Ernie help at all? 

 

If you are still having the same issue, pop back and let us know so we can investigate this for you. 

 

Thanks,

Kath_F
Forum Team

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