We have lost all TV channels both standard and HD on our Tivo box. The status page that allows a self-test to be run returns with an error. And your support web chat is busy. Please provide a service status update...
Really sorry to hear you're having trouble with your TiVo®.
I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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