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Jayman46
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Tivo box slow

Quite new to Virgin having come over from Sky. Got to say quite dissapointed as our box seems so slow. When navigating between functions such as My Shows, Catch up and tv etc the box is very slow in responding. Have reset box and still does same. Please can someone help?
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Forum Team
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Re: Tivo box slow

Hi Jayman46,

Welcome to the Community!

Really sorry to hear you're having TiVo® trouble.

I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels. I'd like to get a technician to check this out for you.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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vircom
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Re: Tivo box slow

Hope the power level correction helps. However what you describe is how my Tivo has behaved since the last software update that added extra features. Just take a quick look at other posts under the Tivo heading. Good luck.
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