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Phillip2
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Tivo box not working

Hi my virgin tivo box is stuck on starting up and there is 1 blue light and 1 flashing red light help please
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Re: Tivo box not working

Hi Phillip2,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your TiVo®.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: Tivo box not working

Hi Phillip2,

 

Thanks for the details!

 

I've attempted diagnostics on the box but it doesn't seem to be connecting to our network.

 

I've sent you a private message so I can arrange for a technician to check this out for you.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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