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RileyG
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TiVo remote control

Hi there,

My dog has destroyed the battery compartment on the back of the TiVo remote control. I have called 150 but could not find the relevant department.

Does anybody know how to get a replacement?

Cheers

Gregg Riley

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Argy
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Re: TiVo remote control

You do call on 150 free from any Virgin landline or 0345 454 1111 on any other line.

I would think that reporting a " fault" with TV service should do it (as the remote isn't working).


Just another VM user trying to help, so no guarantees that my advice will work .
If my suggestion is helpful, please mark it as helpful; it may help others. Just want to say "Thanks"? That's the Kudos button.
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Argy
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Message 2 of 4
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Re: TiVo remote control

You do call on 150 free from any Virgin landline or 0345 454 1111 on any other line.

I would think that reporting a " fault" with TV service should do it (as the remote isn't working).


Just another VM user trying to help, so no guarantees that my advice will work .
If my suggestion is helpful, please mark it as helpful; it may help others. Just want to say "Thanks"? That's the Kudos button.
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RileyG
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Re: TiVo remote control

Hi Argy,

I followed your advice and got through to a very helpful lady. Apparently I should expect a brand new control in 3/4 working days. Thanks.

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Argy
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Re: TiVo remote control

Glad to help

Just another VM user trying to help, so no guarantees that my advice will work .
If my suggestion is helpful, please mark it as helpful; it may help others. Just want to say "Thanks"? That's the Kudos button.
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