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MikeyMcG
Up to speed
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TiVo drastically slow, has there been an "update"?

Our TiVo has gotten really slow over the past few weeks. Trying to use the channel guide is so laggy that we often think the box has locked up and needs a reboot, and then it suddenly starts working again. Trying to watch on delay is the same. Recordings are fine as all the guide lag is out of the way before the recording starts playing. Iplayer and catch up are just as bad. This happens at all hours of the day. Has there been an update lately which could've caused this?

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Pauly1
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Re: TiVo drastically slow, has there been an "update"?

I am having the same issue, with my Tivo box, and then this morning I have lost all TV picture

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Forum Team (Retired) BenD_H
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Re: TiVo drastically slow, has there been an "update"?

Hi MikeyMcG,

 

Thank you for coming in and posting your message to us Smiley Happy

 

There's an ongoing issue with slow TiVo's that may be affecting you, we are working to resolve this and without saying, there will be some work done to bring this back to normal speed. 

 

In the meantime, if you can please continue to try this method and thank you for your patience during this time. 

 

Many thanks.

Ben


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Forum Team (Retired) BenD_H
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Re: TiVo drastically slow, has there been an "update"?

Hi Pauly1,

 

Many thanks for taking the time to visit us for the first time, welcome Smiley Happy

 

My apologies for the disruption with the picture, I have been into the services and I've not seen anything that would attribute to what you're explaining. This isn't to say it's not happening but not currently. 

 

Can you tell me if this is an ongoing issue or a one off since you last posted?

 

Keep in touch.

Ben


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