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TiVo catch unavailable again

Hi, The catch up service is constantly "unavailable" it's so annoying every time I want to watch catch up I have to switch everything off at the socket or reset the box. Then usually the program I would like to watch goes off halfway through "unavailable" again. On top of that I called the number on your web sight ending 1111 which is unavailable, web chat is unavailable and the 5160 number is busy. So what is the resolution to this
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Fibre optic
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Re: TiVo catch unavailable again

It maybe a fault with the box.

Virgin Media have had problems with their telephone lines today although I believe this has now been fixed.

If you try calling them again now I'm sure you will be able to get through this time.


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