Welcome to the Virgin Media Community Forum and thanks for your post. Apologies that your TiVo box isn't starting up.
I have been able to access your account via your Forum details and run testing to your equipment. I've tried sending a new signal to the box, but it's still not responding. I've also verified that there are no area outages reported, so I'll need to arrange an engineer to get this working for you.
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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