We have tried to format but it says stop. Can we arrange an engineer please?
Hi and welcome to the community lowtonowen,
I'm sorry that your V+ isn't recording properly for you. I have taken a closer look and carried out some checks and there is a fault that requires an engineer to fix this for you.
I'll be happy to arrange an appointment with you, I'll pop all the details in a private message. (Look for the envelope icon above)
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