I have a been trying to watch the first series of "The Librarians" on Catch-Up TV. However, the first 2 episodes will not play, and only produce an error message: "TV on Demand is not available......etc". The other episodes appear to play without any problem, apart from episode 7, which is labelled as "HD", and hence will not play on my SD TV. I have tried this on 2 different boxes, so an equipment fault can be ruled out.
Can you please look into this problem as soon as possible.
I would also like to ask why you sometimes post some catch-up content in HD only? Could you not configure the catch-up to enable all content to play on both SD and HD TV's? The live TV HD content is playable on a SD TV, so why not HD programs on catch-up?