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JackCF
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TV

I pay TOP DOLLAR for my system ... why have I lost sound on my HD channels???

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vircom
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Re: TV

I have not had that problem, so I cannot say. Occasionally I have had loss of sound and found changing channel then back again sorts it out.

You may find you will get more and quicker attention if you make the heading of your post indicate your specific problem. I for one do not look at every post and tend to filter by heading.

It may also help if you give brief details of your equipment set up and what you have already tried to fix it.
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Forum Team
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Re: TV

Hi JackCF,

Welcome to the Community!

Sorry to hear you're having trouble with the audio on your HD Channels.

We need to check the Audio Override setting on the box to see if that's causing the issue. To do this just do the following:-

  • Press Home on your remote control then select Settings
  • Select Change display and Audio Settings
  • Look for HDMI Audio Override and make sure it's set to OFF

Let me know how that goes! Smiley Very Happy

Josh


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