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Jodiedillon1986
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TV upgrade from m+ to L

Hello I upgraded my package and got the email yesterday to say it was all up and running but I still can't watch my upgraded channels, how long does it take to activate? Thank you
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Superuser
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Re: TV upgrade from m+ to L

If you upgraded online, expect to wait from 24 to 48 hours for it to go through the system. If it hasnt after 48 hours re-boot your box. If the channels still dont appear ring customer services.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
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Re: TV upgrade from m+ to L

Hi Jodiedillon1986,

 

Welcome to the forums Smiley Happy  

 

I'm sorry to hear that your channels haven't come through just yet.  As nodrogd mentioned, it can take up to 48 hours to come through when ordering online.  

 

Are they showing up today?

 

If they aren't, let me know and I can help further.  I'm here if you need me. Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Jodiedillon1986
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Re: TV upgrade from m+ to L

I rang up in the end and sorted it thank you
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Forum Team
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Re: TV upgrade from m+ to L

Thanks for the update Jodiedillon1986,

 

That's great news that you have all your channels now Smiley Happy

 

Anytime you need us, give us a shout.  We're here to help.

 

All the best. 


Tech fan? Have you read our Digital life blog yet? Check it out


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