New box and remote, however remote does not control sound on tv. Repeated installation steps four times but still doesn't work. Any suggestions please
Very sorry to hear that you're still having some trouble with controlling the sound on your TV via the remote control.
If you could select your remote control type and then double check that you've tried all the codes next to the make of your TV [here].
Please let me know how you get on with this.
Hope to hear back from you soon,
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Hi, many apologies for not replying sooner, stuff got in the way.
anyway great news, I went through most of the codes for my Samsung tv and eventually it worked!!