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Betty3
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TV frozen

My TV screen has been frozen and green sheen/fixed picture for 2 days. Can't even turn TIVO BOX OFF. Nothing has changed in terms of my status or TV PACKAGE.
Why is this? How can it be fixed?
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backtothefuture
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Re: TV frozen

If your TiVo device has completely locked up and won't power on you will need to force a restart.

To do this you need to switch off the TiVo at the mains (or unplug it).  Leave it for a couple of minutes and then reconnect and switch back on again.

Please let us know how you get on.

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Betty3
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Re: TV frozen

That worked. Thanks!
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backtothefuture
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Re: TV frozen

Glad to hear that fixed your problem.

Please feel free to click on the 'Mark as helpful answer' as this resolved your issue and the Kudos (thumbs up) icon next to any of my replies.

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If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
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