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Nicki81
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TV box stuck in standby mode

Hi all

My silver tv box appears to be stuck in standby mode. The light around the square power on button is lit up but when I press the button nothing happens. Tried in plugging for a while etc and nothing happens? any suggestions?
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Superuser
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Re: TV box stuck in standby mode

WOW! That must be an old one. Those have not been standard equipment for sometime. Most likely its a failed PSU, & the box will need replacing. What it will be replaced with is another matter. Unless you opt to upgrade your package you will probably be looking at a refurbished VHD or V+HD.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
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Re: TV box stuck in standby mode

Hi Nicki81,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your TV box. Has this been sorted out for you since your post?

If you'd like for me to look into this for you, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


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