Has been a while since ive had my cable box plugged and think it needs a refresh on the box card as it says its invalid?.
Welcome to the Community!
Sorry to hear you're having trouble with your box.
I've run a diagnostic on your equipment and the Smartcard status is showing OK but the signal levels have dropped off quite a bit.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange a technician appointment.
Look forward to hearing from you!
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