Menu
Reply
  • 24
  • 0
  • 1
Retrograde77
Tuning in
54 Views
Message 1 of 2
Flag for a moderator

TV box card not working

Has been a while since ive had my cable box plugged and think it needs a refresh on the box card as it says its invalid?.

Thanks.

0 Kudos
Reply
  • 6.74K
  • 270
  • 489
Forum Team
Forum Team
30 Views
Message 2 of 2
Flag for a moderator

Re: TV box card not working

HI Retrograde77,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your box.

 

I've run a diagnostic on your equipment and the Smartcard status is showing OK but the signal levels have dropped off quite a bit.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange a technician appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply