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thesmolkas
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TV anywhere app

I have been using the to anywhere app on my iPhone 6 without any trouble. However the other day it took me to the login screen and when I enter my email address and password it says invalid username or password but they aren't. 

Please help! I have tried rebooting everything at home and deletion the app and reinstalling.

It is driving me mad!

Thank you

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Re: TV anywhere app

Hi thesmolkas, 

 

Thanks for your post and welcome to the forums. 

 

I'm really sorry to hear that you've been having an issue logging in to TV Anywhere. 

 

There was an issue over the weekend which prevented customers from logging into My Virgin Media and it's likely this had a knock on effect with TV Anywhere. 

 

How have things been for you today? Are you still having an issue trying to log in? 

 

Let me know Smiley Happy

 

Thanks,

Kath_F
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thesmolkas
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Re: TV anywhere app

Hi
Thank you for replying.
Everything is working brilliantly again even the TV and series links.
Thank you
Debbie
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Re: TV anywhere app

Hi Debbie, 

 

Thanks for coming back to me and letting us know things are resolved. 

 

It's great to hear this and hopefully you'll be fault free going forward. If you do notice anything that isn't quite right though please come back and let me know.

 

Take care, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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