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cheeseboard
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TV anywhere, OnDemand>By Channel returning Unknown error

I am getting an unknown error when I try to go to any specific channel on TV anywhere.

 

I follow the path OnDemand>by channel then whichever channel I pick I get this "Ooops unknown error" message.

  I tried rebooting my computer(with a couple of minutes between closing down and starting up) this did no good, have made no changes since TV anywhere, On demand>by channel worked. Is this something apparently wrong with my setup (though I can't think what) or is it something VM is addressing?

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Forum Team
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Re: TV anywhere, OnDemand>By Channel returning Unknown error

Hi cheeseboard, 

 

Thanks for your post and apologies to hear about the issues you were having last week with the On Demand section. 

 

There was a fault we became aware of that has since been resolved. 

 

How have things been since you last posted? I'm all is working as it should be now but if not, and you're still having an issue, come back and let me know. 

 

Thanks,

Kath_F
Forum Team

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