Hi. some of the buttons on my remote have stopped working.
it's not the batteries. the main problem is the down button no longer works so we can't navigate the menus.How do i get a replacement?
Go to Answer
Hi ring Virgin on 150 or 0345 454 1111 & go down tv faults route and they will send you out a new remote free of charge. Regards Micky
[MOD EDIT: Phone number edited to show correct phone number, please review the Forum Guidelines]
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