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TV Fault hold music

I've rang through to report a fault (not good a start for a new customer - But I digress Customer services are quick to fix)


However I find the hold music very loud even if I put my phone on the lowest setting I can still hear the music across the room


Could Virgin turn the music down a bit Smiley Tongue

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Re: TV Fault hold music

Hi kurtis5561


Welcome to the Community, thanks for dropping by to let us know about your recent experience Man Happy


We're always looking for ways to improve the service so thanks for taking the time to drop by. I'll be sure to pass this on for you.


Take care


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