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floydking
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TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

Hi! This is the third time that this has happened. The last time I had to leave briefly because of 'financial problems' until finally I found what had been done - ' TV Package Creep' had happened again. Looking back over my statements this was increased ages ago. Will you please put my 'Package' back to 'M' immediately please. Many Thanks. F.K.

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Forum Team
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Re: TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

Hi floydking

Thanks for getting in touch regarding your package enquiry.

@dannylau is spot on and this would have to be dealt with either via the phone on 0345 454 1111 or 150- or via Webchat, and I can see you did give us a call recently to discuss this which is fab Smiley Happy

If there's anything else we can help with , please give us a shout!

Thanks again

 

Karen_A
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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floydking
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Re: TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

That's super, another half hour plus of being handed from one to another while listening to erratic music. Thanks for your answers anyway.

Best Wishes.

 

F.K.Smiley Happy

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Superuser
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Re: TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

Package changes have to be done by phone






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Re: TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

Hi floydking

Thanks for getting in touch regarding your package enquiry.

@dannylau is spot on and this would have to be dealt with either via the phone on 0345 454 1111 or 150- or via Webchat, and I can see you did give us a call recently to discuss this which is fab Smiley Happy

If there's anything else we can help with , please give us a shout!

Thanks again

 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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floydking
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Message 4 of 4
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Re: TV Crept Up From 'M' to 'M+70' - Need To Return To 'M' Now! Pleasr Help.

That's super, another half hour plus of being handed from one to another while listening to erratic music. Thanks for your answers anyway.

Best Wishes.

 

F.K.Smiley Happy

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