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Mrleeuk
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TV And Broadband issues. Signal Strength???

I seem to be having a problem with both the Broadband and signal strength on the TV.  Both boxes (Tivo and V+ Box) show pixels every now and then.  The only way to describe it is as though you are watching digital TV and the signal strength is not strong enough.  I am also experiencing slow speeds with my Broadband.  I have tried resetting everything and nothing seems to solve it.

Could this be a problem with the strength of the signal coming to my home?

Regards,

Lee

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Re: TV And Broadband issues. Signal Strength???

Hi Mrleeuk,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your TV and broadband.

 

I've run a diagnostic and I can see an issue with your Signal levels. This is likely what's causing your pixilation and speed issues.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to adjust these levels.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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