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ursa_major
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TIVO box stops recording suggestions

When I put my box into standby mode whilst a suggestion is recording, that recording stops and is lost. It will still record any suggestions starting after it went into stand by. Is this normal? Can be irritating . Any ideas?

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ursa_major
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Message 2 of 9
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Re: TIVO box stops recording suggestions

Sorry I didn't say it is set to go into standby and record suggestions
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Message 3 of 9
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Re: TIVO box stops recording suggestions

Hi there ursa_major, 

I'm really sorry to hear that your suggestions are stopped recording when you enter standby mode. I've not come across this issue before so I've asked for some help on this matter. As soon as I have a reply I'll come back to you. 

I've run some checks on your connection, and whilst the hard drive is reporting no issue, I can see that the signal levels are a little high, which really shouldn't cause this issue, however if you're experiencing any further issues it may be worth getting a technician out to check things over. Let me know,

Cheers and apologies once more. 

Huw


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ursa_major
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Message 4 of 9
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Re: TIVO box stops recording suggestions

Without any intervention, my box has now started recording suggestions as it should. Magic must be the answer.
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Message 5 of 9
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Re: TIVO box stops recording suggestions

Hi ursa_major,

Thanks for the update and I'm pleased to hear it's resolved.  

It certainly is an odd one as you mentioned you had it set to record Suggestions even when in Standby.  Should this happen again or you have any other queries, the community is here to help if oyu need us so don't hesitate to give us a shout.

I hope you're having a good week.

Collette Smiley Happy


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ursa_major
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Message 6 of 9
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Re: TIVO box stops recording suggestions

Suggestions playing up again - nothing worth watching so put system on Stand-by. Stopped recording a Luther king programme. In my Shows it showed up as stopped by user. Yet later on it was recording New Tricks when I put it on stand-by and it carried on recording???? I hate things that are unpredictable like this.

PS Box sounds like someone running a wheelbarrow over cobbles when the room is quiet ie when I am listening to stereo with Tivo and TV on stand-by. I have it on a rubber mat but it only helps a bit. Can I put glass doors on my cabinet or will this interfere with use of remote or cause overheating?

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Message 7 of 9
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Re: TIVO box stops recording suggestions

Hi ursa_major,

Thanks for the update Smiley Happy

I'd like to check what the TiVo® power saving settings are set to if that's ok?  If you can follow these steps to find out and then let me know:

  • Press Home on the TiVo remote.
  • Select Help & Settings then Settings
  • Choose Devices, and the Power Saving settings will now be visible.

Can you please tell me what it is set to?  I just want to rule in or out if it's relating tot he power saving mode.  

I look forward to hearing from you.

Collette Smiley Happy

 


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ursa_major
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Message 8 of 9
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Re: TIVO box stops recording suggestions

Thank you it was set at "snooze suggestions off" I have changed it to suggestions on. I did not know about this setting.

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Message 9 of 9
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Re: TIVO box stops recording suggestions

Hello again ursa_major Smiley Happy

Thanks for the update and I'm pleased to hear you got it sorted out.  

You know where to find us if you have any future queries.  All the best.

Collette Smiley Happy

 


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