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kh70
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Super League Show

The Super League Show on BBC has not been on Virgin Playback for months now.  

 

Is it the BBC who won't allow Virgin to put it on?  I would like to know so i can contact the BBC direct.

 

Thanks

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Re: Super League Show

Hi there kh70, 

 

I'd like to welcome you to the forums and say that I'm really sorry to hear that you've been missing The Super League Show on catch up. 

 

I've done some digging around, and can see that the last episode to broadcast was on 27/07/2016(limited BBC regions it broadcast in others on 28/07) - this is a little too long for me to check on our non-TiVo® boxes, but I've run a check on our TiVo® in the office, and can see that this episode is available with the three episodes that were before this.

 

Should you not have our TiVo® service and notice that next time the show aires that it hasn't shown in your on demand within 24 hours, could you please let me know. 

 

Many thanks and apologies once more

 

Huw


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kh70
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Re: Super League Show

Dear Huw

 

Thank you for your reply.

 

No i don't have a Tivo Box at the moment.  It has not been on the normal TV Catch Up for months and months now.  I check every week and it is never there.

 

Regards

 

Kay Halliday

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Re: Super League Show

Hi Kay Halliday, 

 

Thanks for coming back to us on this. 

 

I'm sorry to hear the latest episode isn't available to view. 

 

Any content on our Non TiVo® boxes is only available to view for 7 days so I wouldn't be able to look into previous episodes. If you have missed them, you can still catch them on our TV Anywhere website here: anywhere.virginmedia.com

 

With regards to the latest episode, I've raised this up to find out why it's not available and will be in touch once I hear anything back. 

 

Thanks, 

 

Kath_F
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Re: Super League Show

Hi kh70,

 

Thanks for your patience. 

 

I have heard back from the team who deals with missing content and can confirm we've gotten this raised as a fault under reference: F003850396

 

We're working with the BBC to get this uploaded for you. 

 

Thanks, 

Kath_F
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searay200
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Re: Super League Show

Hi,

Any reason why this weeks episode is missing from catchup again?

Seems to be hit and miss whether its listed or not.

 

Thanks

 

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Re: Super League Show

Hi searay200,

 

Thanks for your post and apologies for the missing show. 

 

I've passed this over to the team that deals with this queries and hopefully they'll have it reloaded shortly Smiley Happy

 

I'll let you know once I hear anything back. 

 

Thanks, 

Kath_F
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