Menu
Reply
  • 3
  • 0
  • 0
Sarahwatton
Joining in
95 Views
Message 1 of 4
Flag for a moderator

Subtitles

I can only get English subtitles even though I have select russian!? Any ideas please? ☺
0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
75 Views
Message 2 of 4
Flag for a moderator

Re: Subtitles

Hi Sarahwatton, 

 

Many thanks for taking the time to visit the Community for the first time, welcome!

 

I'm sorry that the subtitles haven't been coming up on the screen whilst viewing your shows. 

 

Can you please tell me what you're viewing and whether this happens on all content or just a few channels?

 

Many thanks.

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 3
  • 0
  • 0
Sarahwatton
Joining in
74 Views
Message 3 of 4
Flag for a moderator

Re: Subtitles

All I get are English on most channel's but I can't get other languages. Like it says in settings. ☺
0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
69 Views
Message 4 of 4
Flag for a moderator

Re: Subtitles

Hi Sarahwatton,

 

Thank you for your prompt reply Smiley Happy I've been able to test this and have been able to see subtitles in other languages also. Can you please tell me specific channels and programmes you're trying to watch, I'd like to investigate this further for you?

 

Many thanks and hope you're enjoying your Tuesday evening Smiley Happy

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos